MARKS & SPENCER - HEAD OF HOSPITALITY
The Brief - Marks & Spencer is one of the UK's leading retail businesses, filling one of the primary spots on most UK high streets and large shopping centres. As a result they drive strong footfall and were keen to improve their customer experience through their hospitality offer across a very diverse store estate. The role required a knowledge of and passion for contemporary food combined with the a high level of technical knowledge to deliver award winning customer experience across a large and complex estate.
The Solution - Drawing on the UK's widest network of senior candidate relationships we were able to stimulate a strong level of interest in the role. This was combined with a targeted search to identify strong potential candidates in market leading brands to augment to the overall depth and variety of the short list. A detailed candidate pack was created to ensure that candidates were well prepared for the role and understand the unique challenges of a hospitality role within a business whose primary function was fashion retail.
The Result - A strong short list of potential options was produced that when assessed produced several suitable candidates ensuring the client had complete piece of mind that their recruitment requirement would be fulfilled.
SECTORS WE WORK IN
Berkeley Scott Executive's hospitality division specialises in providing director and senior management level candidates for SMEs and PLCs across the UK, European and Middle Eastern markets.
Berkeley Scott Executive's hotel division specialises in providing board level, executive management and functional level candidates for businesses across the globe.
Berkeley Scott's Executive Contract Catering Division specialises in providing board, management & executive level candidates for the contract catering & facilities management sector within the B & I, education, healthcare & commercial industries across the UK, European & Eastern markets.
OUR TEAM OF SPECIALISTS
Liam is the Managing Director of the Kellan Group PLC, a collection of specialist recruitment brands and directly oversees the Berkeley Scott business the UK's largest recruitment brand in the Hotel, Contract Catering and Hospitality & Leisure sectors. He has sixteen years' experience working within the professional recruitment industry.
Head of Hospitality & Leisure (UK and Overseas)
Jonathan heads up of the Front of House division in our London Head Office. He specialises in senior management assignments across all sectors of hospitality and leisure, covering the UK, Europe and the UAE. He possesses an extensive global network and has provided exclusive recruitment to well-established names as well as high profile new launches.
Head of Culinary
Matt heads up of the Chef and Hotel Operations for our permanent division in our London Head Office. Matt has 12 years' of industry experience and 5 years within the professional recruitment industry for Berkeley Scott. Matt concentrates on senior culinary assignments predominantly covering the UK and Europe.
HOW WE WORK
- Belmond British Pullman And Northern Bell - Group Executive Chef
- Marks & Spencer - Head of Hospitality
- Shamma Capital - Operations Director for UAE
- Tommi's Burger Joint - Managing Director For Norway/Finland & Operations Director for Germany
- Whitbread - Business Continuity Director
- Wyevale - Food And Beverage Development Manager
OUR AREAS OF EXPERTISE
- Executive search
- Contingency recruitment
- Partnering VC backed ventures
- Research, mapping & benchmarking