A practical guide to staff navigating large scale events

Each August, Edinburgh transforms into one of the most vibrant cultural hubs on the planet. The streets overflow with performers, punters, and pop-up venues. But while audiences from across the globe are swept away in the magic, there’s a whole team running behind the scenes to keep it going. Here’s what you need to know about working large scale events like Edinburgh Festival and beyond!

Prepare to be flexible

You’ll be hired for one thing – but you’ll likely end up doing a few others. One minute you’re scanning tickets, the next you’re helping direct traffic, then suddenly you’re reassuring a stressed artist or helping find a lost child.

That’s the nature of large scale events. They move fast and don’t always follow the script. If you can stay flexible and roll with it, you’ll be a real asset to the team, and people will remember that.

Team Relationships Matter

The people around you (some of whom you’ll meet five minutes before the event starts) can make or break your shift. It’s important to look out for each other.

Cover each other’s breaks. Exchange tips. Share snacks. Celebrate each other’s wins. Events are long days, often challenging conditions, and having a team that works together is what keeps everything going. Even when things go wrong, strong teamwork makes the experience far more enjoyable for everyone involved.

Look after yourself

Large scale events like the Edinburgh Festival can take a real toll, both physically and mentally. In the middle of the rush, it’s easier thank you think to skip meals, forget to hydrate, or push through without a proper break. But taking care of yourself is vital when it comes to performance and doing so will allow you to stay sharp, support your team and get through the day feeling capable.

Treat it as a learning experience

As much as you’re here to get paid, you’ll leave with more than that. Working large scale events will teach you valuable and surprisingly transferable skills. You’ll learn how to think fast, communicate under pressure, deal with difficult people, adapt quickly, and work as part of a team in an intense environment.

You’ll probably surprise yourself with what you’re capable of, and you’ll pick up skills that’ll serve you in any job, not just events.

Most importantly, enjoy the experience as much as you can! Being part of a major events like the Edinburgh Festival are unique opportunities that not everyone gets to be part of.

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