Realising your potential in the hospitality world

There are numerous facets to the hospitality industry, with a wide range of roles available to jobseekers in this sector. It can often be easy to get involved with one aspect of hospitality and not broaden your horizons – but there are plenty of ways to improve your prospects if you want to.

Don’t get stuck in a rut

When you start working in a hospitality job, chances are that you’ll be limited to one area, such as being a chef, waiting on tables or working behind the bar. It can be very tempting to learn your trade and leave it at that, but have you considered all the doors you’d open by broadening your skillset?

If you work in a restaurant as a waiter or waitress, see if you can put in some hours behind the bar to make you a more versatile employee. Similarly, if you’re based in the kitchen, find out if you can get involved with stock control and ordering – these are great skills to have if you’ve got ambitions of going into management.

Taking training courses as and when they’re on offer is also a good thing to do and, if there’s something you’d particularly like to learn, be proactive and ask your manager if your company would consider covering the cost of your training.

Step out of your comfort zone

Similarly, don’t let fears over your competence in other areas hold you back from trying something new. If you have a good relationship with other members of your team, you’ll have plenty of support if you want to try a different role or get involved in other projects.

For instance, bar and waiting staff can help with events management at their venue, while someone in a front of house role at a hotel or spa could get involved in marketing efforts for upsells and extra products.

Working in other areas of the business will give you a better understanding of how other aspects of the industry works, and will make you a stronger all-round candidate for future hospitality jobs.

Be ambitious

Having ambitions beyond your current role is great – but it’s up to you to make sure you realise those dreams. A natural progression is to go into management, so take every opportunity you get to learn the ins and outs of running a bar, hotel or restaurant.

If you can prove that you’re trustworthy, reliable and hard working you should have the opportunity to move up the ladder, one step at a time. From a basic position, the natural progression is to shift manager and, once you’ve got to grips with that, to deputy.

For bar staff, holding a personal licence is incredibly beneficial, so see if there’s any way you can gain this qualification with your current employer.

As a manager of any business, it’s important to understand how every part of it works, so it’s well worth doing a few shifts in as many roles as possible. In a hotel, for instance, you can help out with cleaning, spend time assisting in the kitchen and get behind the bar, as well as working on the front of house.

Doing these jobs yourself will give you an unrivalled insight into each role and therefore enable you to make sound decisions about how to maximise their efficiency, should you end up in a management role.

Berkeley Scott provides specialist advice and support to help you with your career in hospitality