Within the hospitality sector, the only true way to progress is to develop your skills. Whether it is customer service, management, accounting, health and safety, or cooking, you can only climb up that career ladder by building yourself a great skillset.
A major obstacle that you will inevitably face is the lack of bosses that are actually willing to pay for such training however. In this tough economic climate, employers will try and avoid training you, in an effort to cut spending. It will therefore be in your own hands to go out and train yourself. There are some free or inexpensive channels you can go through, so be sure to weigh-up all your options. Here are four categories in which you should focus on in the hospitality sector:
Health and safety
In nearly every hospitality vacancy, you will need to have full knowledge on health and safety issues. There are online courses that take around two hours, enabling you to be aware of all UK and EU regulations. When you are finished, you will be issued with a full certificate that you can show off to future bosses.
It has been estimated that employees wasting time costs businesses in the UK around £80 billion every single year, and no employer wants a lazy staff member. There are many courses available that will teach you how you can deal with a daily workload in a few easy steps. It is important that you know which of your tasks are most important, and which ones can be left to a later time. This will allow you to be both efficient and productive.
If you are already established in the sector, the next obvious step will be to enter management. However, nobody will take you on if you cannot prove your worth. Courses will not only get you to where you need to be but they will also offer an insight into the field. You may find that it is not even suited to you after all. Management courses can vary from a five-day email course to a full year-long scheme within a local college. Choose at your own discretion and availability, but weigh up the financial ramifications of either option.
Spreadsheets and accounting
You may think you are IT-savvy but place an Excel spreadsheet in front of you and you could be left confused. A simple glance over to your manager will prove that they are always on a spreadsheet of some kind. Therefore, it is important that you brush up your Excel skills. There are both introductory and intermediate courses, but either way, you will be able to create large spreadsheets, use graphs to detect patterns, publish online data and perform intricate calculations. Trust us when we say you will need this nifty tool in the long run.
Remember: whenever in doubt, always look online. Of course, you will need to sift through the try-hard bloggers that think they know everything, but official courses by recognised companies will help you to develop your skills and not break the bank in the process.
Berkeley Scott provides specialist advice and support to help you find hospitality jobs.