The report highlighted that all regions across the UK saw an increase in applications, with Scotland and Wales leading the way with 71 per cent and 114 per cent rises respectively. An increase in applications was also seen in London (35 per cent) and the north-west of England (43 per cent).
Competition for jobs was particularly rife in the hotel sector, with 62 applications for each job on average for reception, housekeeping, porter and hotel management roles. However, it is important to note that hotel managers have reported a proportionate rise in the number of vacancies available in hotels, which may also point to employees not staying in the sector for a long period of time. The report found that 20 per cent of the existing hotel workforce leaves each year and that 154,000 new hotel jobs have been generated in the UK in the past three years.
Brian Wisdom, chief executive for People 1st, said: “Despite these high levels of competition, some businesses still struggle to recruit people with the skills and personalities they need. Within the hotel industry, not only does this affect overall productivity levels but it also has a knock-on effect to labour turnover. This results in an ongoing need to replace staff who lack the motivation and commitment to remain with the company for a prolonged period.”
People 1st is a sector skills council for the hospitality, passenger transport, travel and tourism in the UK.
Berkeley Scott is a specialist recruitment agency providing hospitality employment solutions.