Job: Conference Office Manager

Conference Office Manager
£29000 - £30000 per annum + Free Gym Membership + More

**Northampton Luxury Hotel and Spa - £29K - £30K pa + Benefits**

Must have Conference Sales Experience!!

Conference Office Manager

Reporting To
Revenue Manager


To achieve revenue maximisation through leading the Conference and Events Office team, commercial analysis, commercial decision making, pricing implementation, providing an accurate demand forecast addressing supply/demand imbalances through capacity, yield and inventory management. You will be a team player with the ability to inspire and influence across all levels and be a pro-active self-starter with confidence and maturity.

Key responsibilities include:

- Achieve sales and service targets including MBT, conversion and budget, ensuring
the correct systems and processes are in place

- The accuracy and productivity of the Conference and Events Sales Office Team

- Implementing company policies with regard to contracts, credit checks, deposits, confirmations, function sheets and internal information distribution

- The welfare of the team in terms of holidays, training, personal development and morale

- Be fully aware of budgeted revenue targets for the year, forecasts, sales and marketing plan

- Identify potential areas of revenue increase and submit proposals and implement plans once signed off

- Effective implementation of the pricing strategy, ensuring diary management guidelines are followed and key business decisions are made in conjunction with the Reservations Manager

- Ensure upselling, incentivising staff where necessary

- Be responsible for actively selling all relative products to potential clients

- Ensure that all site inspections are fulfilled professionally, efficiently and matched to each and every client's needs

- Regularly update your client database to ensure you maximise your highest converters

- Ensure effective communication within the team and other departments

- Carry out quality training and development in a systematic and professional way in order to meet the needs of the business.

- To review the performance of the team and data integrity of bookings regularly using company guidelines

- Regularly monitor quality and standard of service and assess shortfalls and successes with implementation of remedial action as required.

In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format. If this role does not fully match your needs please visit our website for similar opportunities or call Dave Stirling on 0161 235 6581.

Berkeley Scott is acting as an Employment Agency in relation to this vacancy.