Intercontinental Hotels & Resorts venues globally are set to get advice about recruiting staff, and the topic of babysitting, from Norland College, a well known childcare training provider.
Intercontinental Hotels Group (IHG) says the move will make sure families get optimum-quality care during their stays. It has announced a new partnership with the college which will last for two years. Norland, based in London, was first set up in 1892.
InterContinental Hotels & Resorts' children's programme, which is called Planet Tekkers, is currently in the process of being improved and this team-up is linked to that process.
Planet Trekkers – which focuses on families whose kids are four to 12 years old – features a kids' menu which Annabel Karmel MBE, the child food expert, and chef Theo Randall developed. It also includes a range of activities.
"At IHG, we are constantly listening to our guests to ensure we are meeting and exceeding their travel needs," commented vice president of global brands at InterContinental Hotels & Resorts, IHG, Simon Scoot.
"For our InterContinental brand, we know that families who stay with us look for our help in keeping their children happily entertained with fun opportunities to learn about the world. We couldn’t wish for a better partner than Norland to help us ensure families feel welcomed, entertained and looked after."
InterContinental is an IHG brand. Overall, IHG boasts more than 4,700 hotels globally.
Berkeley Scott is a specialist recruitment agency providing hotel management solutions.