A body blow: What you don’t say in an interview

When going for a job interview, it can often be what you don’t say that will hinder your chances in securing that all-important job. Your body language will be a gateway for employers to figure out what you really are thinking, and so whilst it is important not to bog yourself down in every minute detail, it is definitely worth considering how you present yourself.

It’s all in the face

Your facial expressions are usually a huge giveaway to whoever you are talking to. Whether it is a potential boss, careers advisor or a training mentor, your facial movements can be either a brave façade or a way in which you can expose fakery.

When it comes to smiling, you would be surprised at how easy bosses can spot a fake one. By smiling falsely, not only are you showing your nerves, but you may give off the impression that you are not even interested in the position. Allow yourself to smile naturally by using your entire face, rather than just your mouth. Not only will this give off a sense of sincerity but it will allow the interviewer to become friendlier with you.

Your eyes will be the next point-of-call. Throughout the interview, you need to develop and establish good eye contact. Find a healthy balance between blinking and looking away, whilst also looking enough, so that you do not come across as though you are simply staring. You want them to know that you are interested in what they are saying, so when listening, be sure to occasionally nod your head and keep those eyes fixed.

It is alright to look down, but two things to note is to never look at your watch, as this is just rude and implies you need to be somewhere else, whilst also do not look too much to the floor as this is a sign of weakness.

It’s all in the body

Beyond the face, what tells a potential employer a lot about you is your posture. If you stand as a confident person, this will translate into you being a confident employee. Never slouch when sitting and always try to sit up with your shoulders arched back. You don’t want to come across bored and uninterested at the end of the day.

Crossing your arms is also a big no-no. Not only does this give off the aura that you are against new opinions, but it will suggest that you generally have a bad attitude. If you do not know what to do with your hands, simply keep them in your lap when sat down or by your side when stood up.

Your employer generally is going to want to experience a friendly and confident professional. They don’t want you to be running around making a show of yourself. Often it is what you don’t say or do that will be more telling in hospitality jobs.


On paper, you have passed the requirements. In person, be aware of your body language. It may just be the difference between greeting customers in the hospitality field or still remaining on the unemployment heap.

Berkeley Scott provides specialist advice and support to help you find hospitality jobs.